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FEDEX, UPS and DHL:
Ø Have
instances of packages arriving late – Beyond the terms of their service
guarantees.
Ø Packages
being billed for transactions that were created on web based portals,
but never actually sent by the customer.
Ø Erroneous
ancillary fees being charged on account of additional / premium
services.
Ø Erroneous
transportation charges being billed by carrier because of the usage of incorrect
tariff. |
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Smart Data Services
provides the following services:
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Confirmation that no such shipment is being billed for, that was created
but never tendered.
Ø An
accurate review of each shipment with respect to the applicable service
guarantee, along with identification of one’s that were delivered
outside the terms of the guarantee.
Ø
Verification of ancillary fees and their admissibility.
Ø Matching
the transportation charges to the applicable tariff.
Ø Providing
periodic reports regarding the amounts and status of the refunds.
Ø The above
suite of services are available for all domestic air and domestic ground shipments.
Ø
Service review of Out-Bound shipments can be requested
separately.
To
find out more about our services please click here. |
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